FocustApps Blog

Artificial Intelligence

Using AI & Chatbots In Applications

As technology advances users will see various emerging trends helping businesses collect useful data that increases the user experience and engagement.  One of those is the usage of Artificial Intelligence (AI) and Chatbots in web and mobile applications. Innovations in AI and machine learning technologies are enhancing the features of chatbots. According to the Business Insider, the global chatbot market is expected to reach 1.25 billion by 2025. Here are four reasons why businesses are giving high consideration to these newer technologies.

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SharePoint

Four Reasons Why Use SharePoint On-Line

SharePoint is a cloud-based document management and collaboration tool developed by Microsoft. It’s comprised of a multipurpose set of technologies that has tight integration with Office 365 as well as handy document management capabilities. As an intranet and content management system, it’s used for internal purposes to assist with bringing an organization together. Its core functions are to store documents in a more useful format than a regular folder system and offer a high-level of collaboration as well as bring an organization together, so everyone receives relevant/critical information.

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Business Intelligence

Why Create Dashboards From Your Data

Having a visual representation of your data can be critical to any business. The word “dashboard” implies machine operated, and business dashboards are used in the same way. The business has hundreds of moving parts impacting overall performance. Dashboards summarize the data from these moving parts with easy-to-understand, real-time visuals.  Almost any type of business can benefit from having a dashboard aligning them with their objectives. Here are three types of dashboards than can benefit any business.

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Mobile App

Upgrading Mobile App Engagement

If a mobile app has lots of downloads, it’s easy to believe this metric determines if the app is a success or not. However, it’s one thing to have downloads, and it’s another to engage and retain users. Without active users, download rates mean absolutely nothing. The value of your mobile app is in engaging users and retaining them. Low engagement and poor retention are a way of ensuring failure and sign to take a look at upgrading your mobile app. Here are five things to consider when upgrading a mobile experience.

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Business Intelligence

Five Ways To Get The Most Out Of Data

Today every action taken leaves a digital trail. Data is generated when you go online, carry a smartphone, communicate through social media, make purchases online, or using a home device like Alexa. Digital footprints are everywhere. The question is, does your business use its data to know and understand behaviors or user experiences honestly? Here are five tips to use when creating data strategies to gain more insight from user interaction and secure an advantage.

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Support

Support Contracts – Three Things To Consider

When introducing new technology, considerations should not only include how to utilize it but also how will it be supported and maintained. Contracting for support with the outside developer who created the new technology is the smartest way to avoid downtime. Apart from having the developer continue to manage it without mishap, if any technical issues arise, these difficulties are fixed promptly. Additionally, Information Technology (IT) support contracts ensure a safety net against other losses and the risk of wasting the businesses’ money, resources, and time trying to fix any technical problems. So, here are three things to consider when deciding on a support contract.

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