Before COVID-19, technology grew steady through budget increases as businesses transformed their processes, models, and strategies. However, the pandemic drastically changed companies’ approach in the second quarter of 2020 as technology investment plans showed a massive shift. As a result, spending on new software slowed while many businesses also made budget cuts in areas where stay-at-home mandates limited them anyway – such as travel, hospitality, food services, retail, etc. Companies returning to their new normal now have an opportunity to quickly recalibrate technology and software investment plans and start moving forward again.
If there were any lingering doubts about the importance of a digital transformation for every business, the coronavirus shut those doubts down fast. The new contactless world forced the vast majority of interactions with customers and employees to be virtual. Operating digitally was the only way to keep business moving through the mandated shutdowns and restricted activity.
And, the pandemic was a reality check for businesses reluctant to embrace technology changes by leaving them completely unprepared. Businesses that developed digital strategies and custom software before the pandemic significantly leapfrogged their less nimble competitors. These companies now have more tools at their disposal to weather the next storm and come out to the other side stronger for it. Organizations resting on their existing software laurels will be surpassed by companies investing in adjusting their software capabilities for the post-coronavirus future.
Now that there is return-to-work, your next step should be to make the new normal better by filling all the holes in technology and software exposed during the last year. Everything has changed, so going back to the status quo is a step back in time. Businesses need to be up-to-date and moving toward the future because likely their competition has changed as well. So, those who start innovating their technology today will be getting themselves prepared for a better tomorrow.
Crisis breeds ingenuity, and we can help put your great ideas into practice and propel your business to a future that looks very different from the pre-pandemic world. Contact us to find out how we can help you. Call Blake Patterson at 502.907.6593.