ChatGPT And the Wave Of Advanced Chatbots

Late 2022 introduced everyone to the newest wave of advanced chatbots, most notably ChatGPT. Chatbots using artificial intelligence (AI) begs us to ask questions about what these advanced chatbots will provide businesses and whether they will reinvent or even replace traditional internet search engines. Trained to interact conversationally, some have dialogue formats that make them competent to answer follow-up questions, admit when they make a mistake, challenge incorrect assumptions, and even reject inappropriate requests. So, while these new human-like chatbots still have room for improvement, this technology is poised to become a game-changer.

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Over the past three decades, internet search products such as Netscape’s web browser, Google’s search engine, and Apple’s iPhone have entirely changed the current tech industry. Simply typing a search query into a search box, these engines provide a list of resources as a response. This response leaves the user to manually read and select the proper search result to find the answer to their question. However, when using ChatGPT, it does the work for the user. By mimicking the process of data analysis, it offers a ready-to-use answer with no further searching by the user needed. 

A second wave of new chatbots is infiltrating the world of art. DALL·E 2 (Named after artist Salvador Dali and Pixar’s WALL-E) creates artistic images based on prompts from the user. These chatbots allow individuals to create original, realistic pictures and artwork simply from a text description. Using DALL-E 2, users can combine concepts, attributes, and styles to develop expansive compositions. DALL·E 2 even makes realistic edits to existing images from a caption and adds and removes elements while considering shadows, reflections, and textures. 

One-way these advanced chatbots could be used to help businesses is by offering better AI in applications. An example would be using them to automate filling out forms or even for programming to talk to another chatbot to resolve mundane tasks. They also are helpful for text-based tasks and research mining, which could take hours if done manually. 

Since these human-like chatbots interact conversationally, businesses could use them for various customer support and conversation tasks. They could answer frequently asked questions, provide product information, or help customers navigate a website or mobile app. They could also be beneficial for information gathering of user feedback or even conducting surveys. And, since they can quickly provide personalized solutions for customers, they could be an invaluable tool for any business looking to take their customer service to the next level.

Anyone who creates social media content knows it can be challenging to develop fresh and exciting ideas. This is where these advanced Chatbots are perfect for social media. They can take over basic writing tasks and eliminate the need for human creativity to create new social media content. 

These new human-like chatbots could also be perfect for streamlining communication with potential customers because they can quickly answer your sales team’s inquiries. They can also generate leads, automate processes, identify customer needs, and create specific solutions. 

Advanced chatbots, such as ChatGPT, don’t access the internet and know nothing beyond 2021. However, things will change quickly once companies like OpenAI connect ChatGPT to the internet. If you’re interested in learning more about how advanced chatbots can help your business, contact Becky Faith today at 502.465.5104. 

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