Unlike conventional training methods that rely on manuals, videos, or instructor-led sessions, AR training is interactive and hands-on. This method allows employees to learn the very best possible way – by doing. AR technology provides a safe and controlled environment where employees can practice skills without real-world consequences. Whether simulating complex machinery operations or guiding employees through step-by-step processes, AR reduces errors, boosts confidence, and enhances overall job performance. Additionally, AR training can be accessed remotely, making it ideal for companies with employees working in different locations.
Here are several ways that AR training can enhance business training for optimal effectiveness.
Onboarding and Orientation
New hire training can often be overwhelming. AR onboarding programs provide interactive walkthroughs of the workplace, allowing employees to familiarize themselves with their environment, company policies and procedures engagingly. Big box stores use AR to introduce new employees to store layouts and company culture, reducing onboarding time and improving knowledge retention.
Technical and Equipment Training
Industries that rely on complex machinery and technical processes, such as manufacturing, construction, and aviation, can significantly benefit from AR training. Using AR headsets or mobile apps, employees can receive real-time guidance on equipment usage, repairs, and troubleshooting. The aviation industry uses AR to train technicians to assemble aircraft wiring, reducing errors and training time by up to 40%.
Soft Skills and Customer Service Training
Beyond technical training, AR is transforming soft skills development. Businesses that require extensive face-to-face or phone customer service can benefit from AR simulations that train employees to manage customer interactions, resolve conflicts, and apply sales techniques. Some cellular companies have embraced the future by implementing AR-based training to help customer service representatives enhance their communication skills and navigate challenging situations effectively.
Safety and Compliance Training
Workplace safety is a top priority in all industries, but especially in those with hazardous conditions. AR can simulate dangerous scenarios, allowing employees to practice safety protocols without real-world risks. Oil and gas companies use AR to simulate emergency situations like gas leaks, ensuring workers know how to respond swiftly and correctly. Similarly, hospitals currently leverage AR training to guide medical staff through emergency procedures, improving patient care and response times.
Remote Collaboration and Field Training
For businesses with remote employees or field workers, AR provides real-time, hands-free guidance from experts around the globe. For instance, Microsoft’s HoloLens enables technicians to receive live instructions from specialists while they are on-site, minimizing downtime and enhancing efficiency. This advantage is especially significant for the engineering, telecommunications, and utilities industries, where expert knowledge may not always be readily available.
At FocustApps, we specialize in custom AR training solutions tailored to your business needs. Whether you’re looking to enhance onboarding, technical training, or safety protocols, our team can develop immersive, interactive AR experiences that streamline learning and boost employee performance. From mobile AR applications to enterprise-level AR integrations, we deliver cutting-edge technology to your training programs, ensuring your workforce is skilled, engaged, and ready for success. Contact Becky Faith today at 502.465.5104 to discover how AR can transform your employee training strategy!